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Table Service Ordering for Restaurants

Let guests order and pay at the table — via QR menus or tablets — fully connected to your POS and kitchen workflows.

Modern table service ordering is no longer limited to staff taking orders. With Gravy, restaurants enable guests to browse, order, and pay directly from their table using QR menus or in-venue tablets, while keeping full control over service flow.

Orders are automatically routed through POS integrations to the correct table, kitchen, and staff workflows. This helps venues reduce wait times, improve table turnover, and increase order accuracy without disrupting existing operations.

Whether you run a full-service restaurant, bar, or casual dining concept, Gravy supports flexible table service models — from fully digital ordering to hybrid staff-assisted service.

Explore real-world use cases below to see how restaurants optimize table service with QR Menu and Tablet Menu.

What This Scenario Enables

  • Faster ordering at every table
  • Reduced staff load during peak hours
  • Higher average checks through guided upsells
  • Seamless pay-at-table experience
  • Real-time coordination between guests, staff, and kitchen

How Table Service Works with Gravy

1.

Guests access the menu via QR or tablet

2.

Orders are placed and sent directly to the POS

3.

Kitchen and bar receive each order instantly

4.

Guests pay anytime — no waiting for the bill

Products Used in
Table Service

QR Menu

Table Service

Use QR Menu for a fast, flexible table ordering experience.

Let guests browse, order, and pay on their own phones while keeping service fully connected to your POS.

QR menu for restaurants with contactless table ordering

Tablet Menu

Table Service

Use Tablet Menu for a richer, more controlled table ordering experience.

Let guests browse, order, and pay on a dedicated in-venue device while keeping service fully connected to your POS.

Tablet menu ordering system for in-restaurant dining experience

FAQ

Gravy helps restaurants run table service through guest-facing digital ordering flows. Guests can browse menus, place orders, and pay at the table using QR Menu or Tablet Menu, while orders stay connected to restaurant operations through POS integration.

Yes. Gravy supports both smartphone-based ordering through QR codes and dedicated in-venue tablet ordering. This allows restaurants to choose the service model that best fits their concept, guest behavior, and table setup.

No. Gravy is designed to support both fully digital and staff-assisted service models. Staff can still take orders, assist guests, and manage the dining experience while digital ordering reduces routine workload and speeds up service.

Yes. Guests can pay at any time during their visit using their own device or a tablet at the table. Payments are processed through integrated payment flows, reducing wait time and eliminating the need to request the bill.

All orders are routed through configured workflows using order routing. This ensures that kitchen and bar stations receive orders instantly and in the correct format, improving speed and accuracy.

Yes. Gravy supports fully digital, staff-assisted, and hybrid table service models. Restaurants can keep traditional hospitality while reducing routine order-taking and speeding up service.
Powered by Gravy digital ordering
Restaurant guests using self-service ordering while orders go directly to the POS

See How Table Service Could Work in Your Venue

Tell us how your restaurant serves guests today — we’ll help you design a table service flow using QR menus, tablets, and POS-connected ordering.

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