Send Automated SMS Notifications with InforUMobile
The InforUMobile integration with Gravy allows restaurants to send automated SMS notifications and verification messages to guests throughout the digital ordering journey.
When guests place orders through QR Menu, interact with QR self-ordering kiosks, browse menus on tablet ordering systems, or place orders through tablet self-service kiosks, Gravy can automatically trigger SMS notifications through the InforUMobile messaging platform.
This integration helps restaurants maintain clear communication with guests while using a messaging provider widely adopted in Israel for transactional SMS delivery.
Transactional SMS for Restaurant Operations
Restaurants using digital ordering systems often rely on SMS notifications to keep guests informed about their orders.
InforUMobile allows Gravy to automatically send operational messages related to digital ordering flows such as:
- order confirmation notifications
- order accepted updates
- order ready alerts
- takeaway pickup notifications
- service request updates
These automated messages are especially useful in environments using QR ordering and self-ordering kiosks, where guests interact directly with the ordering system without staff assistance.
OTP Verification and Phone Validation
InforUMobile messaging can also be used for phone verification and authentication flows inside the Gravy platform.
Typical verification scenarios include:
- one-time password (OTP) verification
- login confirmation codes
- phone number validation
- secure order confirmation
This helps restaurants operating tablet ordering and kiosk ordering systems verify guest phone numbers and reduce fraudulent activity.
How the InforUMobile Integration Works
The messaging flow between Gravy and InforUMobile follows a simple API-based architecture.
- A guest action occurs in a Gravy ordering interface.
- Gravy generates the messaging event.
- The request is sent through the InforUMobile messaging API.
- InforUMobile delivers the SMS message to the guest’s phone.
Typical information included in the message request may include:
- guest phone number
- message content
- event metadata
Gravy controls the messaging logic while InforUMobile handles the SMS delivery infrastructure.
Used Across Multiple Gravy Products
The InforUMobile integration can support automated SMS messaging across several Gravy ordering products.
- QR Menu
- QR Kiosk
- Tablet Menu
- Tablet Kiosk
- Service Request notifications
These notifications allow restaurants to maintain communication with guests during ordering and fulfillment processes across different service formats.
Independent Messaging Account Setup
Restaurants, partners, and distributors typically connect their own InforUMobile accounts to the Gravy platform.
In most deployments:
- the restaurant manages its own InforUMobile account
- SMS billing is handled directly by InforUMobile
- Gravy acts as the integration layer that triggers automated messaging events
This architecture allows businesses to use their preferred messaging provider while integrating it with digital ordering workflows.
About InforUMobile
InforUMobile is an Israeli messaging and communications platform that provides SMS delivery services and business messaging infrastructure.
The platform is widely used by companies in Israel to send transactional SMS notifications, verification codes, and automated customer communication messages.
Thousands of businesses rely on InforUMobile for reliable SMS delivery and integration with business systems through APIs and cloud messaging tools.
Typical Use Cases
- sending order confirmation SMS messages for QR menu ordering
- notifying guests when takeaway orders are ready
- delivering OTP codes for guest verification
- sending status updates for tablet ordering systems
- supporting SMS alerts for self-service kiosks
