Does Syrve support QR ordering?

Yes. With the Gravy integration, restaurants can enable QR ordering connected directly to Syrve POS.

Can Syrve menus sync automatically with Gravy?

Yes. Menu items, modifiers, prices, and availability are automatically synchronized.

Can item availability sync from Syrve to Gravy?

Yes. If an item becomes unavailable in Syrve, Gravy can automatically update the digital menu so guests no longer see unavailable products.

Can restaurants use QR ordering and waiters at the same time?

Yes. The integration supports hybrid service, allowing digital ordering and traditional table service to operate together.

Does the Gravy–Syrve integration support takeaway orders?

Yes. Gravy can send takeaway and counter orders directly into Syrve POS, where they are processed through the appropriate service queue.

Can guests pay online while using Syrve POS?

Yes. Restaurants can allow guests to prepay through Gravy or send unpaid orders into Syrve for payment through staff or at the counter, depending on the service model.

Do restaurants need to replace Syrve to use Gravy?

No. Gravy extends Syrve with QR menus, tablet ordering, and kiosks while Syrve remains the core POS system for tables, orders, and operations.

Syrve POS Integration | QR Ordering, Tablet Menus & Kiosks

Connecting Digital Ordering with Syrve POS

Gravy integrates with Syrve POS to bring modern digital ordering channels directly into the restaurant’s existing operational workflow. Restaurants can add QR menus, tablet ordering, and self-service kiosks without changing how Syrve manages tables, orders, and payments.

The integration connects the guest-facing ordering experience with the restaurant’s POS system, allowing venues to introduce digital ordering while keeping Syrve as the operational core of the business.

Orders Flow Directly into Syrve

When guests place orders through Gravy, the orders are automatically sent to Syrve POS.

Thanks to Gravy’s POS integration, orders are routed correctly based on their source. Table orders appear on the correct tables inside Syrve, while takeaway or counter orders enter the appropriate service queue.

Guest information and order details are passed to Syrve, ensuring that the POS remains the single source of truth for restaurant operations.

Orders can also follow different payment flows depending on the venue’s service model. Restaurants may allow guests to prepay directly through the digital interface or send unpaid orders to Syrve for payment through the waiter or cashier.

Hybrid Service for Real Restaurant Workflows

Many restaurants operate with a mix of traditional table service and self-ordering.

The Syrve integration supports this hybrid model. Guests can place orders through Gravy QR menus or tablet devices while waiters can continue adding or modifying orders directly in Syrve.

Both types of orders appear within the same POS environment, allowing staff to maintain full visibility and control of the service flow.

This flexibility allows restaurants to introduce digital ordering gradually without disrupting established workflows.

Automatic Menu Import from Syrve

Menus can be automatically imported from Syrve into Gravy.

The synchronization includes:

menu items
modifiers
modifier groups
names
descriptions
images
prices

This allows restaurants to maintain their product catalog directly inside Syrve while keeping the digital menu synchronized with the POS.

When menu data changes in Syrve, the updates can be reflected in the Gravy interface, reducing manual work and helping ensure consistency between the POS and the digital ordering experience.

Stop-List Synchronization

Product availability is also synchronized between Syrve and Gravy.

When an item is marked as unavailable in Syrve, it can automatically disappear from the digital menu. This prevents guests from ordering items that are no longer available and helps reduce operational friction during service.

For busy restaurants, this real-time synchronization ensures that both staff and guests always see the same menu availability.

Extending Syrve with Modern Ordering Channels

By connecting Gravy to Syrve POS, restaurants can introduce additional ordering channels without replacing their existing POS infrastructure.

Digital ordering tools can work alongside the traditional POS workflow, helping venues increase order throughput, reduce pressure on staff, and create a smoother guest experience.

Because orders, menus, and availability remain synchronized with Syrve, the POS continues to serve as the central system for restaurant operations.

About Syrve

Syrve is a restaurant POS and management platform used by more than 10,000 venues across 50+ countries. It helps hospitality businesses manage orders, tables, menus, payments, and day-to-day operations.

The system is widely used by restaurants, cafés, and chains that require flexible POS workflows and detailed operational control.

What You Can Build with Gravy and Syrve

Restaurants using Syrve can extend their POS with several digital ordering formats powered by Gravy.

QR Menu for Table Service

Guests scan a QR code at the table, browse the menu, place orders, and pay directly from their phones. Orders are automatically sent to Syrve POS and appear on the correct table.

Tablet Menu In-Venue Ordering

Tablet menus allow guests to browse dishes visually and send orders directly to the POS. This format is especially useful for venues that prefer a controlled in-venue device experience.

Tablet Kiosk for Self-Service

Self-service kiosks allow guests to place takeaway or counter orders without queues. Orders are sent directly to Syrve POS and routed to the appropriate preparation stations.

QR Kiosk for Takeaway

Guests can scan a QR code at the counter or pickup area to place takeaway orders from their own phones. Orders are processed by Syrve just like any other POS order.

Gravy