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Tips & Charges

Manage tips and service charges with full control — more flexibility for your business, higher income for staff, and a smoother guest experience.

Smarter Tips,  Flexible Service

Gravy makes tipping and service charges simple. Guests see clear pre-set options at checkout, which encourages higher tips.

At the same time, managers can add or remove service charges instantly, keeping full control.

Why It’s Matter?

Accurate POS integration reduces errors, speeds service, and keeps menus in sync

Higher Earnings

Pre-set options consistently increase tips by up to 10% per check — helping staff earn more without added pressure.

Greater Flexibility

Add or remove service charges with a single toggle, adapting instantly to different service models or peak periods.

Better Transparency

Guests see clear, simple tipping and charge breakdowns at checkout — building trust and reducing confusion.

Stronger Control

Centralized settings simplify administration and give managers full visibility over tipping and service charge policies.

What Restaurants Say About Gravy

Real voices from businesses who use Gravy to run smoother and sell more.

Gravy is simple and efficient: guests place their orders, payments go through in one click, orders appear instantly in our POS, and kitchen tickets are printed automatically. Everything flows smoothly and accurately, even during busy hours. On top of that, the support is warm, patient, and truly reliable. The QR digital menus made daily operations easier for our team — and our guests genuinely enjoy the experience.

Mickey Mirell , Restaurant Owner

Since launching Gravy at Ponch, we’ve reduced printing costs and completely eliminated the need for physical menus. Takeaway orders flow faster, queues are shorter, and peak hours feel much more manageable. Orders go straight into our POS and to the kitchen, keeping everything smooth and accurate. Most importantly, we’re serving more guests in less time — without adding more staff.

Alisa Shilin , Operations Manager

Thanks to Gravy’s digital menu, we completely took the stress of table ordering off our minds. Guests order and pay directly from their phones, orders are instantly registered in our POS, and the workflow runs smoothly without extra staff handling every table. We significantly reduced waiter costs, since the team no longer needs to focus on taking orders. There’s no need for a physical kiosk — every phone becomes a mobile kiosk. 😉

Yaron Fisher , Business Owner

Three years ago, we discovered Gravy’s digital menu — and it completely transformed how we handle table orders. Guests simply scan, browse, and order on their phones. Orders go straight to the kitchen, service is faster, and our waiters have more time to focus on real hospitality instead of taking orders. The system is intuitive, efficient, and incredibly convenient for both staff and guests. Gravy is truly impressive — and absolutely worth it.

Eitan Naveh , Head Chef

Gravy is simply wow — a professional, precise, and incredibly convenient solution. Since switching to the digital menu, everything flows more smoothly for both our team and our guests. Service is faster, there’s less pressure on staff, and the number of orders has increased. Thank you for the close support, patience, and quick, efficient assistance at every step.

Tzur Hagay , Pool & Bowling Club Owner

Gravy completely changed the way we run takeaway. Customers simply scan, order, and pay on their phones — no standing in line, no confusion at the counter. Orders go straight into our POS and to the kitchen, so everything moves quickly and smoothly, even during the rush. There’s much less pressure on our staff, and we’re able to serve more people without hiring extra hands. Takeaway just feels easier now — for us and for our customers.

Mickey Mirell , Restaurant Owner