Smart Order Routing
Every QR code, tablet or kiosk links exactly where it should — tables or service points, ensuring orders always arrive in the right place
Precision in Every Order
Gravy assigns unique IDs to each table, kiosk, service point, or any other order source.
Orders are routed automatically and accurately, with no need for staff to re-check.
Why It’s Matter?
Accurate routing means fewer mistakes, faster service, and a smoother guest experience
Right Every Time
Each order is delivered to the correct table, kiosk, or pickup point.
Faster Service
Staff know instantly where each order belongs, reducing wait times.
Less Confusion
Menus, prices, and stop-lists stay in sync across every location.
Better Experience
Guests enjoy reliable service they can count on every visit.
What Restaurants Say About Gravy
Real voices from businesses who use Gravy to run smoother and sell more.
Gravy is simple and efficient: guests place their orders, payments go through in one click, orders appear instantly in our POS, and kitchen tickets are printed automatically. Everything flows smoothly and accurately, even during busy hours. On top of that, the support is warm, patient, and truly reliable. The QR digital menus made daily operations easier for our team — and our guests genuinely enjoy the experience.
Since launching Gravy at Ponch, we’ve reduced printing costs and completely eliminated the need for physical menus. Takeaway orders flow faster, queues are shorter, and peak hours feel much more manageable. Orders go straight into our POS and to the kitchen, keeping everything smooth and accurate. Most importantly, we’re serving more guests in less time — without adding more staff.
Thanks to Gravy’s digital menu, we completely took the stress of table ordering off our minds. Guests order and pay directly from their phones, orders are instantly registered in our POS, and the workflow runs smoothly without extra staff handling every table. We significantly reduced waiter costs, since the team no longer needs to focus on taking orders. There’s no need for a physical kiosk — every phone becomes a mobile kiosk. 😉
Three years ago, we discovered Gravy’s digital menu — and it completely transformed how we handle table orders. Guests simply scan, browse, and order on their phones. Orders go straight to the kitchen, service is faster, and our waiters have more time to focus on real hospitality instead of taking orders. The system is intuitive, efficient, and incredibly convenient for both staff and guests. Gravy is truly impressive — and absolutely worth it.
Gravy is simply wow — a professional, precise, and incredibly convenient solution. Since switching to the digital menu, everything flows more smoothly for both our team and our guests. Service is faster, there’s less pressure on staff, and the number of orders has increased. Thank you for the close support, patience, and quick, efficient assistance at every step.
Gravy completely changed the way we run takeaway. Customers simply scan, order, and pay on their phones — no standing in line, no confusion at the counter. Orders go straight into our POS and to the kitchen, so everything moves quickly and smoothly, even during the rush. There’s much less pressure on our staff, and we’re able to serve more people without hiring extra hands. Takeaway just feels easier now — for us and for our customers.
Smart Routing, Every Time
Every order knows exactly where to go — from table QR codes to kiosks and service points, routed accurately without staff intervention.
1
Unique Codes for Every Table
Assign a dedicated QR code to each table, so every order is automatically linked to the correct location — no confusion, no mix-ups.
2
Kiosk IDs Linked to Pickup Points
Each kiosk or service station is connected to the right counter or pickup zone, ensuring smooth takeaway and hybrid flows.
3
Accurate Routing. Better Service.
Orders are routed precisely inside your POS — tables go to tables, takeaway to queues — reducing errors and improving guest experience.
Works with the Tools You Trust
Gravy integrates with leading POS, payment, and messaging providers.
Availability may vary by region and POS version.
Part of the Gravy Platform
This is one of the core capabilities behind Gravy’s connected platform for ordering, payments, integrations, and venue operations.
More Essentials That Matter
Direct to POS
Orders fire straight to your POS, KDS, or printer(s) — no extra steps.
Fully On-Brand
Match your venue’s look & feel, with menus in any language or currency.
Instant Updates
Change texts, prices, photos, specials, or availability in seconds.
More orders,
more revenue,
and more tips
Add-ons & Upsells
Boost every check with smart suggestions — from sides and drinks to desserts and combos